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Privacy Policy

ConnectSphere is committed to protecting your privacy and complies with all applicable data protection laws.

Google Ads Dating Policy Compliance

ConnectSphere fully complies with Google Ads Dating and Companion Services policies. This service is restricted to users aged 18 and older, and all personal data processing is conducted transparently.

1. Purpose of Data Collection and Use

We collect and use personal data for the following purposes. Collected data will not be used beyond these purposes without prior consent.

  1. Membership and Account Management: Providing membership services, identity verification, and handling inquiries or complaints.
  2. Service Delivery: Matching users with activities, providing content, and offering personalized services.
  3. Marketing and Advertising: Developing new services, providing event information, and analyzing usage patterns.
  4. Safe Community Environment: Monitoring for inappropriate behavior, processing reports, and ensuring compliance with community guidelines.

To comply with Google Ads Dating policies, ConnectSphere collects only the minimum data necessary for age verification, content moderation, and report handling to maintain a safe and inclusive platform.

2. Types of Data Collected

We collect the following personal data to provide our services.

  1. Mandatory Data: Email address, password, name, date of birth, gender.
  2. Optional Data: Interests, profile picture, occupation, social media account information.
  3. Automatically Collected Data: IP address, cookies, service usage records, access logs, device information.

In accordance with Google Ads Dating policies, ConnectSphere does not collect data from users under 18 and enforces strict age verification processes.

3. Data Retention and Usage Period

  1. We retain and use personal data for as long as you use our services.
  2. Upon account deletion or when the purpose of data collection is fulfilled, we promptly delete the data, except for the following, which are retained for specific periods as required by law:
    • Retained Data: Name, email, usage records related to violations.
    • Legal Basis: Compliance with applicable consumer protection laws.
    • Retention Period: 5 years.
  3. At your request or upon withdrawal of consent, we promptly delete your personal data.

4. Sharing Personal Data with Third Parties

We use personal data only within the scope outlined in Section 2 and do not share it with third parties without your prior consent, except in the following cases.

  1. When you have provided prior consent.
  2. When required by law or requested by authorities in accordance with legal procedures.
  3. When anonymized data is used for statistical or research purposes.

5. Data Processing Outsourcing

To enhance our services, we outsource certain data processing tasks as follows:

  1. Processor: Amazon Web Services (AWS).
  2. Outsourced Tasks: Data storage and system operations.
  3. Data Retention Period: Until account deletion or termination of the outsourcing contract.

We ensure that our contracts with processors include strict data protection obligations, prohibiting unauthorized sharing and ensuring secure handling of your data.

6. Your Rights and How to Exercise Them

  1. You may access, modify, or request deletion of your personal data at any time, or withdraw consent for its use.
  2. You can manage your data directly via your account settings or contact our support team.
  3. We will promptly address any requests to exercise your rights.

In line with Google Ads Dating policies, ConnectSphere provides clear and accessible methods for users to delete their data or close their accounts.

7. Data Deletion Procedures and Methods

We promptly delete personal data once its collection purpose is fulfilled. The deletion process is as follows:

  1. Deletion Procedure
    • Data is transferred to a separate database after its purpose is fulfilled and stored for a specified period as required by law before deletion.
  2. Deletion Methods
    • Electronic data is deleted using methods that prevent recovery.
    • Physical records are shredded or incinerated.

8. Data Security Measures

We implement the following measures to ensure the security of your personal data:

  1. Administrative Measures: Establishing and enforcing internal data protection policies, conducting regular staff training.
  2. Technical Measures: Managing access to data systems, installing access controls, encrypting sensitive data.
  3. Physical Measures: Restricting access to data centers and storage facilities.
  4. Platform-Specific Measures: Filtering inappropriate content, detecting suspicious activities, and maintaining a robust reporting system.

9. Data Protection Officer

We have appointed a Data Protection Officer to oversee data processing and address your concerns:

  1. Data Protection Officer
    • Name: Alex Kim
    • Position: CTO
    • Contact: privacy@connectsphere.com / 02-4856-3983
  2. For additional inquiries or to report data privacy issues, you may contact relevant authorities in your jurisdiction.

10. Notification of Changes

This Privacy Policy was established on August 22, 2025. Any changes due to legal, policy, or security updates will be announced on our website at least 7 days before implementation.

  • Announcement Date: August 15, 2025
  • Effective Date: August 22, 2025